Privacy Policy
About this policy
This policy explains how OrthoPromo handles information collected through its informational website, contact form and product-request form. Shopping, POP access, sample requests and checkout on shoporthowhite.com are covered by the notices provided there. Linked catalog and social-media services have their own privacy practices.
Information you provide
Our forms collect your name, business email, practice name, optional phone number, and your message or product/project details. We use this information to respond, prepare quotations, discuss branding and coordinate your request. Please do not include patient records, health information, payment-card details or other sensitive personal information in these forms.
Form storage and service providers
Submitted inquiries are stored in our WordPress website database and are accessible through protected administrative access. Website hosting, backups and communications may involve service providers that process information to provide those services. We may share relevant request or order details with suppliers and fulfillment partners when needed to quote or complete your request. We do not sell or rent your inquiry or contact information.
Communications and marketing
We may contact you about your inquiry and send relevant OrthoPromo product updates or marketing where permitted by applicable law. You may opt out of marketing using the unsubscribe method in the message or by contacting info@myorthopromo.com. Opting out of marketing does not prevent necessary communications about an active inquiry or order. Submitting an inquiry does not grant POP membership.
Technical information and cookies
Our website and hosting services may process technical information such as IP address, browser information, requested pages and access times to operate, protect and troubleshoot the site. WordPress and hosting features may use cookies for functions such as authentication. External resources or linked services may receive information when your browser connects to them. You can manage cookies through your browser; some functions may not work if required cookies are blocked.
Retention and requests
Retention depends on the purpose of the inquiry, ongoing business needs, backup cycles and applicable recordkeeping requirements. Contact us to request access, correction or deletion of your information or to ask about retention. We may need to verify your identity, and some information may need to be retained for legal, security or transaction-record purposes. We do not promise immediate removal from all backup copies.
Security and intended audience
Form submissions are managed through protected administrative access. No online service can guarantee absolute security. The website is intended for orthodontic practices and business contacts, not for children to submit personal information.
Contact and changes
For privacy questions or requests, email info@myorthopromo.com or call 866.276.4532. We will identify the effective date when this policy is published and update the notice when our practices change. Nothing in this policy limits applicable privacy rights.